Exceptional Service and Delightful Dining Experience

I had an amazing stay, particularly enjoying the attentive service in the Executive Lounge where staff remembered my name and preferences. The breakfast buffet featured a fantastic selection, especially the dim sum cart. Don't miss the rooftop bar for spectacular views at night!

I really enjoyed my stay here, especially the peaceful atmosphere and the super comfy Deluxe King Room. I had a chance to relax at the heated indoor pool and unwind with a lovely back massage at the spa, which was just what I needed. The only hiccup was the somewhat slow check-in, but it didn't ruin my overall experience at all. 😊

The view from the Deluxe Bund King Room is stunning, showcasing the iconic skyline with the river flowing beneath. The spacious layout adds to the comfort, making it a great choice for anyone wanting to soak in the atmosphere.

Check-in can be a hassle. multiple buildings can confuse first-time visitors, especially when instructed to switch buildings due to a queue. Additionally, there's noticeable street noise on the 10th floor, and breakfast offerings can be limited, especially in the back dining area which had a fraction of what's available in front. Music from the street filters through, and waiting for a clean table during breakfast can detract from the experience.

Business travelers should consider it

The staff was superb, especially a lady who helped me order food like it was second nature, no complications whatsoever. Plus, the bathroom—forget my usual complaints, they actually thought of everything with hooks and space!

It wasn't inexpensive but still reasonable.

My stay at Shangri-La was exceptional. The Room was spacious and comfortable, offering a breathtaking view of the Bund. The staff consistently provided top-notch service, particularly at the Horizon Club Lounge where the breakfast spread featured a delightful variety of fresh, local delicacies and the evening cocktails were exquisite. The facilities, including the gym and pool, were impressive and well-maintained.

The view from my room was breathtaking, overlooking the Huangpu River and the Bund. The amenities were impressive, especially the gym and the Horizon Club Lounge. the breakfast spread featured delicious local delicacies. The staff really stood out for their friendly and attentive service. However, I faced some issues during check-in that took too long and felt disorganized. I had to deal with a room mix-up, which added to the frustration. Although the location is excellent, the carpets in my room looked worn out and needed replacement. Overall, the luxurious feel was overshadowed by these inconveniences, but the positives made my stay worthwhile.

wonderful memories created at shangri-la with impeccable staff support and breathtaking river views

Incredible stay with a view! Amazing service.

my stay exceeded all expectations! the view from my deluxe bund king room was breathtaking, overlooking the river and the iconic skyline. the staff were incredibly friendly and attentive, enhancing my overall experience.

The stay offered postcard views right from the Deluxe Bund King Room, with attentive staff making every interaction pleasant and memorable. Access to shopping malls and the metro was incredibly convenient, making it easy to explore local attractions. However, the carpets in the room felt a bit worn, and there was a lingering smell of smoke despite the premium accommodations. The breakfast included a variety of options, although I would have appreciated more local dishes beyond the typical offerings.

The Deluxe Bund King room was super comfy and spacious. The view was amazing, overlooking the Bund and the skyline. The bathroom was well laid out with both a shower and a tub, so no water mess. Tons of hooks for towels, and a handy shelf by the toilet paper holder. The bed was cozy and perfect for a good night's sleep. Just a minor note, the carpet looked a bit worn out. But overall, super nice room!

The breakfast buffet was quite impressive, but there were some disappointing aspects during my visit, such as the long check-in lines and the inconsistency in service levels from the staff. Nonetheless, the beautiful views and comfortable room made for a memorable experience.

incredible views and easy access to attractions all around

During my stay, I was blown away by the breathtaking views of both the Bund and the Pearl Tower from my room, and the convenience of being just a short walk from the lively riverfront filled with restaurants and shops was perfect for my city strolls.